Terms & Conditions — l bajee Platform Rules and User Agreement

These Terms & Conditions (the "Terms") constitute a legally binding agreement between you (the "Player" or "User") and l bajee (the "Company", "we", "us", or "our") governing your access to and use of the l bajee online gaming platform, including all associated websites, mobile interfaces, software applications, games, betting markets, promotional offers, customer support services, and payment processing facilities (collectively, the "Platform").

These Terms are effective as of January 2026 and supersede all previous versions. l bajee reserves the right to amend, update, or replace these Terms at any time without prior notice. It is your responsibility to review the Terms regularly. Continued use of the Platform following any modification constitutes your acceptance of the revised Terms. Where a change is material, l bajee will make reasonable efforts to notify registered players via email or an in-platform notification.

These Terms should be read in conjunction with the l bajee Privacy Policy, the Responsible Gaming Policy, and the specific terms applicable to individual bonus offers and promotions. In the event of any conflict between these Terms and a specific promotion's terms, the promotion-specific terms shall prevail in respect of that promotion only.

The English-language version of these Terms is the governing version. Any translation provided is for convenience only and has no legal force. In the event of any discrepancy between the English version and any translated version, the English version takes precedence.

To register and use the l bajee platform, you must satisfy all of the following eligibility criteria at the time of registration and at all subsequent times during which your account remains active:

• You must be at least 18 years of age.
• You must be a natural person (not a corporation, trust, partnership, or other legal entity).
• You must be the sole owner and operator of the account you register.
• You must not be subject to any self-exclusion agreement, whether through l bajee or any other gaming platform, that remains in force at the time of registration.
• You must not have had a previous l bajee account closed or suspended due to a breach of these Terms.
• You must be accessing the platform for personal entertainment purposes only, and not on behalf of any third party.

Age Verification Procedures

l bajee employs a rigorous age verification process as part of its Know Your Customer (KYC) programme. All players are required to submit valid government-issued identification confirming their date of birth before a withdrawal request is approved. Accepted documents include the Bangladesh National Identity Card (NID), a valid passport, or a government-issued driver's licence.

In cases where l bajee has reasonable grounds to suspect that a player may be under the age of 18, the Company reserves the right to suspend the account and withhold all funds pending completion of age verification. If age verification confirms that the player is under 18, the account will be permanently closed, all deposits will be returned to the source payment method (where technically feasible), and any winnings will be forfeited in full.

Parents and guardians are responsible for ensuring that minors do not access the l bajee platform using their devices or payment credentials. l bajee accepts no liability for losses incurred by a minor who has accessed the platform using an adult's account credentials without that adult's knowledge.

Geographic Eligibility

The l bajee platform is operated for and directed at players located in Bangladesh. Access to the platform from jurisdictions where online gaming is prohibited by local law is not authorised. It is the player's sole responsibility to determine whether accessing and using the platform is lawful in their jurisdiction. l bajee accepts no liability in respect of any player who accesses the platform from a restricted jurisdiction.

To access the full range of services available on the l bajee platform — including sports betting, live casino, slots, jackpots, fishing games, and crash games — you must register a player account. The registration process requires you to provide accurate, current, and complete personal information, including your full legal name, date of birth, residential address, contact email address, and mobile phone number.

You are solely responsible for ensuring that all information provided during registration and at any subsequent time is truthful, accurate, and up to date. Providing false or misleading information during registration constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of all funds held in the account.

Account Security and Password

Upon registering, you will create a password to secure your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. l bajee strongly recommends that you:

• Use a unique, strong password that you do not use for any other online service.
• Never share your username or password with any third party.
• Log out of your account at the end of each session, particularly on shared or public devices.
• Contact l bajee support immediately if you suspect that your account has been accessed without your authorisation.

l bajee will never ask you for your password by email, live chat, or any other communication channel. Any communication purportedly from l bajee requesting your password should be treated as fraudulent and reported to our support team immediately.

One Account Policy

Each player is permitted to hold only one registered account on the l bajee platform at any given time. The opening of duplicate or multiple accounts by the same individual — whether using the same or different personal details — is strictly prohibited. If l bajee detects that a player holds multiple accounts, all accounts will be suspended, any pending withdrawals will be cancelled, and bonuses credited to any of the accounts will be forfeited in full. l bajee reserves the right to determine, at its sole discretion, what constitutes a duplicate account.

Account Verification

l bajee reserves the right to request identity and address verification documents from any player at any time. This process — referred to as KYC verification — is mandatory before any withdrawal is processed. Players who fail to complete KYC verification within a reasonable timeframe following a formal request may have their accounts suspended and withdrawal requests held pending until verification is completed to the Company's satisfaction.

l bajee supports a range of deposit and withdrawal methods specifically selected to serve players across Bangladesh conveniently and securely. All transactions on the platform are processed using SSL-encrypted connections, and player funds are held in segregated accounts entirely separate from l bajee's operational finances.

Accepted Payment Methods

The following payment methods are currently accepted for deposits and withdrawals on the l bajee platform:

• bKash — Instant mobile financial service deposits and withdrawals from ৳200
• Nagad — Instant mobile wallet transactions from ৳200
• Rocket — Dutch-Bangla Bank mobile banking service
• Upay — UCB mobile wallet service
• Bank Transfer — Direct transfers via BRAC Bank, City Bank, Islami Bank, Sonali Bank, and Dutch-Bangla Bank
• Visa / Mastercard — 3D Secure-enabled card payments

l bajee reserves the right to add, modify, or remove payment method options at any time. Players will be notified of significant changes to available payment methods via the platform or by email.

Deposits

Deposits are credited to player accounts in real time or within a maximum of 30 minutes for most payment methods. The minimum deposit amount is ৳200. There is no maximum deposit limit under standard account conditions, though l bajee may apply limits to specific accounts as part of its responsible gaming programme or fraud prevention measures. Deposits must be funded from a payment source registered in the player's own name. Third-party deposits are not permitted.

Withdrawals

Withdrawal requests are processed within 24 hours for bKash, Nagad, and Rocket transfers under standard conditions. Bank transfers may take up to 3 business days to clear, depending on the receiving bank's processing times. The minimum withdrawal amount is ৳500. Players must complete KYC verification before any withdrawal is approved. Withdrawals will be returned to the same payment method used for the most recent deposit wherever technically feasible.

l bajee reserves the right to request additional verification documents before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected. Any withdrawal request for an account with an outstanding bonus subject to wagering requirements will be held until those requirements are fulfilled, unless the player elects to forfeit the bonus balance.

Currency

All transactions on the l bajee platform are denominated in Bangladeshi Taka (BDT / ৳). Deposits made in other currencies will be converted to BDT at the prevailing exchange rate at the time of the transaction. Any currency conversion fees charged by the player's payment provider are the player's sole responsibility and will not be reimbursed by l bajee.

l bajee offers a range of bonuses and promotional incentives to both new and existing registered players, including but not limited to: welcome deposit bonuses, reload bonuses, free spins, cashback offers, referral bonuses, and seasonal promotional offers tied to events such as the Bangladesh Premier League (BPL), Eid, and Pohela Boishakh.

General Bonus Conditions

The following general conditions apply to all bonuses issued by l bajee unless a specific promotion's individual terms expressly state otherwise:

• All bonuses are subject to a wagering requirement, which specifies how many times the bonus amount (or bonus plus deposit amount, as stated in the individual promotion terms) must be wagered before a withdrawal can be processed.
• Wagering contributions vary by game type. Slots typically contribute 100% towards wagering requirements. Live casino table games, sports betting markets, and other game categories may contribute a lower percentage or may be excluded entirely from bonus wagering. Specific contribution rates are detailed in each promotion's individual terms.
• Bonuses have an expiry period, typically between 7 and 30 days from the date of issue, as stated in the individual promotion terms. Any unwagered bonus balance remaining at expiry will be forfeited.
• Only one bonus may be active in a player's account at any given time. Accepting a new bonus while an existing bonus remains active and unwagered may result in the existing bonus being forfeited.
• Bonuses are non-transferable and have no cash value prior to the fulfilment of wagering requirements.
• l bajee reserves the right to cancel, modify, or withdraw any bonus or promotional offer at any time without prior notice.

Welcome Bonus

New players who register an account and make their first qualifying deposit are eligible to receive the l bajee welcome bonus of up to ৳20,000. The welcome bonus is available to new players only and may be claimed once per player, per household, per device, and per payment method. Full terms and conditions for the welcome bonus, including the applicable wagering requirement, minimum deposit threshold, eligible games, and expiry period, are detailed on the promotion page within the platform.

Bonus Abuse

l bajee employs a range of monitoring and detection systems to identify and prevent bonus abuse, including but not limited to: the use of multiple accounts to claim bonuses more than once, the use of low-risk betting strategies designed to complete wagering requirements with minimal financial risk (commonly known as "bonus hunting" or "arbitrage betting"), coordinated betting patterns across multiple accounts, and any other behaviour that l bajee determines, in its sole discretion, to constitute an exploitation of its promotional offers.

Where bonus abuse is detected or suspected, l bajee reserves the right to void all bonus balances and associated winnings, suspend or permanently close the affected account(s), and withhold any pending withdrawal requests pending full investigation.

By using the l bajee platform, you agree to comply with all applicable laws and regulations and to use the platform solely for lawful, personal entertainment purposes. You further agree that you will not engage in any conduct that is harmful, deceptive, disruptive, or in breach of these Terms.

You Must Not:

• Provide false, inaccurate, or misleading information at any point during registration, KYC verification, or any interaction with the platform or support team.
• Use the platform for any commercial purpose, including operating a betting syndicate, acting as an agent for other players, or accepting bets on behalf of third parties.
• Attempt to exploit any technical error, software bug, or system vulnerability in the platform to gain an unfair advantage. Any winnings generated through exploitation of a known or suspected platform error may be voided by l bajee.
• Use automated software, bots, scripts, or any other artificial means to interact with the platform, place bets, or complete wagering requirements.
• Engage in collusion, match-fixing, or any form of coordinated play designed to manipulate outcomes in sports betting or casino games.
• Attempt to launder money or use the platform for any financial transaction that constitutes or facilitates a criminal offence under applicable law.
• Engage in any form of abusive, threatening, or harassing communication with l bajee support staff or other players.
• Attempt to access another player's account, intercept another player's data, or otherwise breach the privacy or security of any user of the platform.
• Use a VPN, proxy server, or other means to mask your geographic location or access the platform from a jurisdiction where doing so is prohibited.

Responsible Use of the Platform

l bajee encourages all players to use the platform responsibly and within their financial means. The Platform is intended to provide entertainment, and gambling should never be viewed as a source of income or a solution to financial difficulties. If you feel that your gambling behaviour is becoming harmful, we strongly encourage you to use the responsible gaming tools available in your account or to contact our support team at [email protected] for assistance.

l bajee reserves the right to suspend, restrict, or permanently close any player account at any time and at the Company's sole discretion. The following circumstances may give rise to account suspension or closure:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or fraudulent information during registration or KYC verification.
• Detection or reasonable suspicion of bonus abuse, fraud, money laundering, or any other form of criminal activity.
• Failure to complete KYC verification within a reasonable timeframe following a formal request.
• Detection that the account holder is under 18 years of age.
• Abusive, threatening, or harassing behaviour directed at l bajee staff or other platform users.
• Use of automated software or bots to interact with the platform.
• Any other conduct that l bajee determines, at its sole discretion, to be harmful, deceptive, or contrary to the integrity of the platform.

Voluntary Account Closure

Players who wish to close their account voluntarily — including as a responsible gaming self-exclusion measure — may do so by contacting the l bajee support team at [email protected]. Voluntary closure requests will be processed within 24 hours. Any remaining real-money balance (net of active bonus funds subject to pending wagering requirements) will be returned to the player's most recently used verified payment method upon account closure, subject to completion of KYC verification.

Effect of Closure

Upon closure of an account — whether voluntary or initiated by l bajee — all bonus balances, free spin credits, and promotional rewards that have not been converted to withdrawable real-money funds through fulfilment of applicable wagering requirements will be forfeited immediately. Closure of an account does not affect any contractual rights or obligations that accrued prior to the date of closure.

To the maximum extent permitted by applicable law, l bajee, its directors, officers, employees, agents, partners, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of, or inability to use, the platform, including but not limited to:

• Loss of winnings, profits, revenue, data, or goodwill.
• Platform outages, technical failures, or interruptions in service.
• Errors in game outcomes caused by software malfunctions or third-party provider failures.
• Unauthorised access to or alteration of your player account by a third party.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers including bKash, Nagad, Rocket, Upay, or banking institutions.
• Loss or damage arising from your reliance on any information, content, or material published on the platform.

Governing Law and Dispute Resolution

These Terms & Conditions and any dispute arising out of or in connection with them shall be governed by and construed in accordance with applicable law. Any dispute between you and l bajee that cannot be resolved informally through our customer support team shall be submitted to binding arbitration or resolved through the applicable dispute resolution mechanism available under the laws of the relevant jurisdiction.

In the first instance, players who wish to raise a dispute or complaint are encouraged to contact the l bajee support team at [email protected]. l bajee commits to acknowledging all formal complaints within 48 hours and to providing a full written response within 14 calendar days of receipt of a formal complaint.

Amendments to These Terms

l bajee reserves the right to amend these Terms & Conditions at any time. Amendments take effect immediately upon publication on the platform. It is your responsibility to review these Terms periodically. The date at the top of this document reflects when the Terms were last reviewed and updated. Your continued use of the platform following the publication of any amendment constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact the l bajee support team. Our support team is available 24 hours a day, 7 days a week. You may reach us by email at [email protected] or via live chat within your registered player account. All enquiries are handled in English.